Frequently asked questions about Super Skin Lightener:
How long do I keep using it for, and how often?Use the cream twice daily until the desired results has been achieved. You can then continue a maintenance application of about four times per week. Back to TopCan I use it on hyper pigmented area's of my skin?Yes Back to TopIs it suitable for all races and nationalities and skin types?Yes it's is suitable for all nationalities and skin colours. The product reduces the production of melanin which is responsible for the skin colour in human skin. Back to TopWill I experience any skin sensitivity or irritation if I use this cream?It is safe to use, and has no side effects. Back to TopShould I expect any dangerous long term effects from using Super Skin Lightener?No. Unlike many skin whitening products which contain hydroquinone, Super Skin Lightener contains naturally-derived ingredients which have been tested and proven to lighten skin safely. Back to TopWhen do I start to see results?Lightening action starts from the first application, but noticeable results can be seen gradually, depending on an individual's skin condition. Some people notice a lightening effect from 2 weeks - 7 weeks of regular use, the average appears to be around 5 weeks. It depends on the individual. Back to TopCan I use the cream on my body?The cream can be used on the complexion, neck, hands and body. Avoid the eye area. If using on your body, then it may be advisable to use a moisturizer first. Currently, we have a special offer of 10 jars for £110, which is ideal for ideal for customers who plan on lightening the skin on their body. Back to TopI have a skin condition and I'm worried about the effects if I use this cream?If you have any existing skin condition, it is advisable to consult with your doctor before you start to use Super Skin Lightener. This is essential if you are on existing medical treatment for your skin condition. Back to TopHow can I pay?You can pay online with any major debit or credit card. We accept Visa, Visa Purchasing, Visa Delta, Visa Electron, Mastercard, Switch, Solo, JCB and Amex. Click here if you choose to fax, your order. Back to TopI would rather pay by cheque or money order?If you prefer to send us a cheque or payment through regular mail, please print out and complete the order form and post it in the mail. Back to TopIs it safe to order online from your website?Our online credit and debit card payments are processed by Worldpay. Worldpay are one of the biggest and most trusted online payment processors, and are part of the Royal Bank Of Scotland. Worldpay operate very stringent regulations to protect your privacy and safety. Orders go through from our website to their processing centre using secure servers, encryption, and industry standard digital security. Your card details are encrypted, and furthermore we do not hold your card details nor are they stored anywhere on our servers. This makes it one of the safest methods of payment available on the internet. In reality, shopping online is more secure than taking your credit card into a shop, or by fax or by phone. Thus, both shopper and retailer can conduct their transactions with complete peace of mind. Back to TopWhat do you do with the information you gather from customers?We gather information about
you, to process your orders, and improve our service to you. We do not hold any
credit card details after the order goes through. We are committed to protecting
your privacy. All the information we have about you will only be used within the
law and in accordance with the Data Protection Act 1998. Does the price include delivery?No. The shipping, package and delivery costs are added on automatically when you go to make your payment if you are ordering online. If you order by post or fax, your order form will show shipping costs separately, which will be added to your purchase. Shipping, package and delivery costs vary according to your destination and number of products ordered. You can click this button to see what your shipping costs will amount to
Back to TopIf my goods are defective can I get a refund?Yes. If on delivery your goods are faulty they will be replaced free of charge. You must contact us immediately, by email or fax with a description of the fault. We will issue you with a Return Code and arrange for your goods to be replaced after we receive the faulty goods. Back to TopMy order didn't arrive in the time specified.Please contact customer services here and we will get back to you as soon as possible. Once the goods have been despatched, we are not liable for any delay on the Post Office's part. Even though it is rare, sometimes a delay can occur, which is why we give a longer delivery date. However, most of the time you will receive your goods promptly and within the minimum specified time. Back to TopI wish to return your product and get a refundWe offer a 7 day refund period on unused and unopened goods. You are required to take reasonable care of the goods and to contact us either by filling in the form here or by writing, faxing or emailing us. We will then issue you with a Return's Code. You will be liable for any shipping costs if the goods are returned or exchanged due to reasons other than received damage. Please return the goods by special delivery and keep the receipts/bill. A full refund, minus the shipping package and delivery costs will be made after you have been issued with a Return's Code. Click this button to check the shipping rates for your destination
Refunds after 7 days are at the discretion of SA International. Please see our Terms of business from the link at the bottom of the page for more information. Back to TopWe do not send samples as we are not a cosmetics company. The results that our products offer, take some time to show. The product has to be used consistently and regularly. Back to TopWhat is the texture and colour of Super Skin Lightener? Super Skin Lightener is a light easily absorbed cream with a lightly scented, delicate pleasant fragrance. The colour of the cream varies from batch to batch and can range from white to cream and pale brown. It is normal for the colour of the cream to change during use. This is due to the natural ingredients in the product. Back to TopCan I send a cash payment for my order by "Signed for" delivery? We do not recommend sending cash in the mail. If you send cash payments by "Special Delivery" you do so at your own risk. We will not accept responsibility if cash payments that go astray. An alternative method of payment is safer and preferred. Back to TopDo you have any special offers? We have special offers periodically. One popular one is "3 jars for £35" which saves you £10. Buying in bulk in one purchase will save you on postage costs too. Customers who wish to lighten the skin on the body find the "10 jars for £110" a convenient choice Back to Top
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