FAQ

Frequently asked questions about Super Skin Lightener

  1. How long do I keep using Super Skin Lightener for and how often?

  2. Can I use it on hyper pigmented area's of my skin?

  3. Is it suitable for all races and nationalities and skin types? 

  4. Will I experience any skin sensitivity or irritation if I use this cream?skin lightening

  5. Should I expect any dangerous long term effects from using Super Skin Lightener?

  6. When do I start to see results?

  7. Can I use the cream on my body?

  8. I have a skin condition and I'm worried about the effects if I use this cream.

  9. How can I pay?

  10. I would rather pay by cheque or money order.

  11. Is it safe to order online from your website?

  12. What do you do with the information you gather from customers?

  13. Does the price include delivery?

  14. If my goods are defective can I get a refund?

  15. My order didn't arrive in the time specified.

  16. I wish to return your product and get a refund

  17. Can I request a sample?

  18. What is the texture and colour of Super Skin Lightener?

  19. Can I send a cash payment for my order by Signed for delivery?

  20. Do you have any special offers?

  21. I am a retailer. Can I purchase wholesale as I wish to stock Super Skin Lightener at my shop/beauty salon?.

 


How long do I keep using it for, and how often?

Use Super Skin Lightener twice daily until the desired results has been achieved.  After this period, a maintenance application of about four times per week is recommended.

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Can I use it on hyper pigmented area's of my skin?

Yes.

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Is it suitable for all races and nationalities and skin types?

Yes it's is suitable for all nationalities and skin colours.  This skin lightening complex reduces the production of melanin which is responsible for the skin colour in human skin and can be used by women and men.

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Will I experience any skin sensitivity or irritation if I use this cream?

It is safe to use, and has no side effects.

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Should I expect any dangerous long term effects from using Super Skin Lightener?

No. Unlike many skin whitening products which contain hydroquinone, Super Skin Lightener contains naturally-derived ingredients which have been tested and proven to lighten skin safely.

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When do I start to see results?

Lightening action starts from the first application, but noticeable results can be seen gradually, depending on an individual's skin condition. Some people notice a skin bleaching effect from 2 weeks - 7 weeks of regular use, the average appears to be around 5 weeks. It depends on an individual's skin chemistry.

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Can I use the cream on my body?

The skin whitener cream can be used on the complexion, neck, hands and body. Avoid the eye area. If using on your body, then it may be advisable to use a moisturizer first. Currently, there is a special offer of 10 jars of Super Skin Lightener for £60. This offer is an ideal purchase option for customers who plan on lightening the skin on their body.

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I have a skin condition and I'm worried about the effects if I use this cream?

Customers with an existing skin condition, are advised to consult with their doctor before using Super Skin Lightener. This is essential if medical treatment is being prescribed for a skin condition.

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How can I pay?

Online payments are recommended with any major debit or credit card. Customers can choose to pay either by RBS Worldpay Paypal, or Google Checkout. Visa, Visa Purchasing, Visa Delta, Visa Electron, Mastercard, Switch, Solo, JCB and Amex   Click here if you choose to order by regular postal mail. 


RBS Worldpay      Paypal     google checkout

Paypal may be the most convenient option for international customers, who want to pay in a currency other than GBP. Weaccept 22 currencies through Paypal including Euros and US Dollars.

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I would rather pay by cheque or money order?

A cheque or payment through regular mail can be made if preferred. Please print out and complete the order form and post it in the mail along with your payment. Please bear in mind that delivery and shipping may take longer if you use this method. Money orders and cheques must be in GBP.

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Is it safe to order online from your website?

Online credit and debit card payments are processed by Worldpay. Worldpay are one of the biggest and most trusted online payment processors, and  are part of the Royal Bank Of Scotland. Worldpay operate very stringent regulations to protect your privacy and safety. Orders go through from this website to their processing centre using secure servers, encryption, and industry standard digital security. A customer's card details are encrypted. Furthermore Super Skin Lightener do not hold a customer's card details nor are they stored anywhere on their servers.

This makes it one of the safest methods of payment available on the internet. In reality, shopping online is more secure than taking a credit card into a shop, or by fax or by phone. Thus, both shopper and retailer can conduct their transactions with complete peace of mind.

Paypal and Google Checkout follow  the same stringent guidelines. All payments are processed in accordance with EU laws.

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What do you do with the information you gather from customers?

We gather information to process orders efficiently, and to continually find ways to improve service to our customers. Credit card details are not held after the order goes through. Super Skin Lightener is committed to protecting your privacy. All information held  will only be used within the law and in accordance with the Data Protection Act 1998.

Customer details are never shared with any third parties.

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Does the price include delivery?

Yes. The shipping, package and delivery costs have already been included in the selling price. Customers will not be charged any extra at the time of purchase. The price quoted is the final price you pay inclusive of shipping costs.

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If my goods are defective can I get a refund?

Yes. If on delivery a customer receives goods which are faulty they will be replaced free of charge. Please contact us immediately, by email or fax with a description of the fault. You will be issued with a Return Code and arrangements will be made to replace your goods after the faulty ones have been returned and received.

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My order didn't arrive in the time specified

Please contact customer services here and a member of staff will get back to you as soon as possible. Once the goods have been despatched, we are not liable for any delay on the Post Office's part. Even though it is rare, sometimes a delay can occur, which is why a longer delivery date is specified. However, most of the time customers receive their goods promptly and within the minimum specified time.

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I wish to return your product and get a refund

A 7 day refund period on unused and unopened goods is in place. Customers are required to take reasonable care of the goods and to contact us either by filling in the form here or by writing, faxing or emailing. You will then be issued with a Return Code.

Super Skin Lightener purchase price includes shipping costs. Customers will be liable for any shipping costs if the goods are returned or exchanged due to reasons other than received damage. Please  return the goods by special delivery and keep the receipts/bill. A full refund, minus the shipping package and delivery costs will be made after a Return's Code has been issued.

Refunds after 7 days are soley at the discretion of the company. Please see our Terms of business for more information.

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Can I request a free sample?

Samples are not offered for free because Super Skin Lightener is sold directly to customers. The results that are obtained by regular use of Super Skin Lightener, takes some time to show and the skin lightening cream has to be used consistently and regularly for a fair skin.

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What is the texture and colour of Super Skin Lightener?

Super Skin Lightener is a light easily absorbed cream with a lightly scented, delicate pleasant rose fragrance. The colour of the cream varies from batch to batch and can range from white to cream and pale brown to a light tea colour. It is normal for the colour of  skin whiteners and skin bleach formulated with bearberry extract to change during use. This is due to the natural ingredients in the product. 

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Can I send a cash payment for my order by "Signed for" delivery?

Cash payments are not recommended. Customers who send cash payments by "Special Delivery" do so at their own risk. The company will not accept responsibility if cash payments go astray. An alternative method of payment is safer and preferred. 

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Do you have any special offers?

Special deals and promotions are offered periodically. Currently, we have a promotional offer of 3 jars for the price of  2.  Customers who wish to lighten the skin on the body find the 10 jars for £60  a convenient choice.

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I am a retailer. Can I purchase wholesale as I wish to stock Super Skin Lightener.

Yes. Wholesale and trade enquiries are welcome both from UK wholesalers, international distributors and import merchants. Customers who wish to stock Super Skin Lightener at their retail premises or beauty salon, can contact customer services here.  This is one of the finest skin lighteners available

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